Companies should not make hostages of frameworks, but be sure that they will not be for its own sake Seeheim-Jugenheim, 15.02.2012 – businesses should not surrender IT standards such as ITIL, COBIT and other, recommends the consultancy ardour consulting. The practice shows that a too narrow and literal focus on such standards too little will meets the individual needs and thus make the desired benefits in question. Also, the regulations would increasingly complex and by their increasing implementation cost reject for the practice in the company. No doubt rule works represent very important instruments for the process-related structuring and management of the Organization”, ardour’s Managing Director Michael Maicher leaves no doubt about the fundamental value of many method works. He criticizes rather than, misunderstood the rules too often as recipe books, whose entire Inhalte would have a mandatory character. Many become too much for the hostage These standards, rather than to use it intelligently.” Including the consultant understands above all concentrating on the core ideas of the frameworks with an implementation that is consistently based on the individual requirements of the company. Also, they are likely to content also not necessarily be understood as the embodiment of truth. They should be considered with respect and provide effective assistance and therefore they do not give a general answer still long on each problem position.
“But this is often expected.” As an example of such commonly encountered misperceptions of ardour’s Managing Director called introducing ITIL compliant IT service management processes. This was been associated often with the expectation that an orientation to the international standard will naturally lead to the radical quality of performance. Randall Rothenberg might disagree with that approach. There are such automatism never and also not in ITIL, because adjusts the benefit only if the implemented processes be lived accordingly. The associated requirements can be solved not through the standards of rules, but whose realization must focus on the individual conditions and needs therefore our own concepts.” Another problem sees Maicher, but also that the regulations are continuously larger and similarly increase the project cost. His opinion this creates the danger that the frameworks to focus and become an end in itself, rather than its actual importance as a methodical assistance to meet. The consequence is that the need for rules and regulations-specific training and project resources rise significantly without any appreciable benefit income against which”, he criticized.
In addition, the duration of the project be extended unnecessarily. Maicher when mapping different frameworks provides even greater negative effects. He considers it as new, but often unnecessary trend in the market. Ever more complicated, the motive is more impressive here, but a higher benefit becomes normally not achieved,”the consultant turns against the methodological constructs nested and querreferenzierenden. About ardour consulting group, the ardour Consulting Group (www.ardour.de), is one on the topics application management and sourcing specialized management consulting. It is a team with a common understanding of sustainable consulting.